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Support

Contact us

For bug reports, feature requests, or questions, email us at support@viatrail.app.

Frequently asked questions

Does the app work offline?

Yes. All core features work without an internet connection. Download map regions in advance for offline use. Routes, waypoints, and tracks are stored locally on your device.

Do I need an account?

No. There is no account and no sign-in. The app collects no personal information, and nothing you create is sent to us.

Where is my data stored?

On your device. Routes, tracks, waypoints, trip plans, and downloaded map regions are all held in local storage on the device that created them.

How do I delete my data?

Delete individual items within the app, or uninstall the app to remove everything it stores. There is no server-side copy to delete.