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Support

Contact us

For bug reports, feature requests, or questions, email us at support@viatrail.app.

Frequently asked questions

Does the app work offline?

Yes. All core features work without an internet connection. Download map regions in advance for offline use. Routes, waypoints, and tracks are stored locally on your device.

How do I back up my data?

Create an account in Settings, then enable backup. Your data will be backed up automatically when connected to the internet. You can restore your data to a new device by signing in to your account.

How do I delete my account?

Go to Settings > Account > Delete Account. This permanently removes your account and all server-side data within 30 days. Data stored locally on your device is not affected.